TICKETING INFORMATION

Standard prices are:

• $75 Virtual All-Access Pass
• $50 for Opening Night Drive-In Event
• $9.99 for each individually purchased virtual screening
• $3 unlock fee for Variety’s 10 Latinxs To Watch Virtual Panel

Miami Film Society members get discounts on events. Please CLICK HERE for more info and to join.
Tower Theater members get discounts on events. Please CLICK HERE for more info and to join.
All sales final. No refunds. No exchanges. No replacements.

GEMS FAQs

How do I attend the Opening Night Drive-In Event?
Please CLICK HERE to be taken to our Opening Night page. Click the link in the yellow box to be taken to our Eventive page.  Click Purchase Tickets in the yellow box and enter your information to complete your purchase. Please make sure to check all the disclaimers in order to process your order.

When are films available?
Films will be streaming virtually October 8-11, 2020.

Can I watch from anywhere in the world?
At the request of our distributors, only those living in Florida will be able to watch films on the Festival’s online platform – please DO NOT purchase a ticket/pass if you are not in Florida. You will not have access to the films and will not be refunded.

Can I pre-order?
Yes, simply go to each film page and follow the link in the yellow box to our Eventive virtual platform site. Once there click the purple Pre-order now button to create your account and complete your purchase.

What is a Virtual All-Access Pass?
You can save more than 55% by purchasing a pass that will let you access the entire GEMS virtual library October 8-11. CLICK HERE for rules and instructions on purchasing and how to pre-order your selections once you have your pass.

Can I buy tickets on the actual GEMS dates (October 8-11)
Yes, but limited quantities are available for each screening so we suggest you purchase your tickets as soon as possible to ensure your access to the film.

I pre-ordered a film, now what?
You will get an email from noreply@eventive.org confirming your order and letting you know that you will receive a reminder once the film is available to watch.

How can I watch the film when it’s available?
There are three ways to watch the film once it’s available.

1. Click the Watch now button on your reminder email and you’ll be taken to the Eventive platform to watch your film
2. Download the Eventive app on your TV and log in to your account to access your films when you get the notification of availability
3. Download the Festival app on your TV and log in to your account to access your films when you get the notification of availability

How do I use the Eventive TV app on my Apple TV device?
Please download the “Miami Film Festival” app from the Apple TV App Store (accessible via your TV). You must have at least a generation 4 Apple TV to access the App Store. When you open the app for the first time you’ll see an activation code. On another device, please navigate to watch.eventive.org/tv, then login using the email address you used to purchase your GEMS films and use the code to connect your account. Now, select from the available channels on the Miami Film Festival Apple TV app to begin watching. All of your unlocked content will be available on the app. If a program has not already been unlocked, you’ll have to unlock it on another device such as a laptop or mobile device first. If you ever need to re-activate the TV app, you can select TV app setup by hovering over the login ID circle at the upper right of the device screen. Please note: livestreams are currently not available via the TV app. You can AirPlay them from another device to your TV.

How do I access GEMS on my Roku?
You must have at least a 5^th generation or newer Roku model. GEMS will not stream on any Roku devices purchased prior to October 2016. On your Roku’s main toolbar, click on STREAMING CHANNELS, from within that page, click on SEARCH CHANNELS. Search for “Miami Film Festival” app and then click on ADD CHANNEL. Once you have installed the app, open it and click on LOGIN. (You may also have to first LOGOUT and then click on LOGIN the first time you open the MIAMI FILM FESTIVAL channel.) Follow the instructions on the screen – your Roku device will ask you to enter a code on your computer or mobile device browser. Make sure you are signed into your Miami Film Festival GEMS account where you have purchased the GEMS films at the time you enter the code given to you by your Roku device. Once you have successfully entered the code, your unlocked GEMS content purchases will be available on the app. To add additional films, you will need to add them from your computer before being able to watch on your Roku. Please note: livestream Q&As are currently not available via the Roku app.

IMPORTANT: No matter what method you choose to watch the film, you will have 72 hours from the moment you begin playing the film to finish watching it (some exceptions apply). After 72 hours, the film will no longer be available.

If you experience technical issues while watching a film, please visit this additional FAQ page that is specific to technical issues. If you continue to experience problems, it is your responsibility to contact us at tickets@miamifilmfestival.com as soon as they happen so that we may provide assistance during your 72 hour watch period.

I watched the film, now what?
Don’t forget to vote! Click the link under the film image on the Eventive site to cast your vote and let us know what you thought of the film.