The Festival is occasionally seeking seasonal team members for various roles.
MIAMI FILM SOCIETY COORDINATOR works with the Associate Director and Manager of Miami Film Society. The position requires basic office skills, including answering telephones, computer work and some filing. Knowledge of membership programs and ticketing is helpful. Coordinator interacts daily with Miami Film Society members and the general public. Candidates must be personable, energetic and able to learn quickly. Must be computer proficient and able to manage Miami Film Society member needs at screening venues and events. Bilingual English/Spanish preferred. Position runs January-March 2018. Extended hours and weekend work may be required leading up to the Festival. To apply, please send cover letter and resume to email@example.com. No phone calls, please.
VOLUNTEER COORDINATOR is directly supervised by Operations Manager, and works closely with Associate Director of Engagement, volunteers, the public, and Theater Managers. The coordinator is responsible for recruiting, scheduling, training, and overseeing up to 500 volunteers to work in MFF venues during the festival. Coordinator will reach out to local schools and community organizations to spread excitement about MFF, and get volunteers on board. Coordinator will launch and update the online sign-up mechanism for volunteer schedules, plan and host volunteer training & orientation sessions as the festival nears, and supervises all volunteer activity during the festival, ensuring all volunteers check in at assigned screenings, and they work efficiently and on schedule, and cooperatively under the instruction of Theater Managers. Candidates should be friendly, outgoing, and a strong communicator with a commitment to customer service. Candidate must also be detail-oriented and computer literate. Ability to function in dynamic, high-energy, and high-pressure situations while maintaining a calm, professional demeanor is required. Significant experience managing groups of people is a plus. English/Spanish bilingualism also a plus. Position run January – March 2018. Extended hours and weekend work will be required leading up to and during the Festival. To apply, please email resume and cover letter to firstname.lastname@example.org. No phone calls please.
TICKETING COORDINATOR works with Operation to mobilize the internal ticketing system during the Festival, including fulfilling all incoming ticket orders from filmmakers, guests, members, sponsors, VIPs, MDC employees, and industry members, as well as working with ticket vendor company to ensure smooth public sales to Festival audiences. Candidates will demonstrate a commitment to excellent customer service for all guests, problem-solving, a high degree of accuracy with detail-oriented information, and discretion with sensitive information. Coordinator is responsible for post-festival reports, wrap report, and analysis of ticketing distribution operation. Experience with ticketing software or box office work preferred. Proficiency in Excel required. Position runs January – March 2018. Extended hours and weekend work will be required leading up to and during the Festival. To apply, please email resume and cover letter to email@example.com. No phone calls please.
TRANSPORTATION COORDINATOR works with Operations to oversee highly active ground transportation during the Festival, including building movement grid, training, scheduling, and supervising driver team, tracking labor hours, and taking care of vehicle rental. Emphasis is placed on creating a top-notch guest experience and following a highly organized transportation system in an intense, high-energy environment. Candidates must be extremely detail oriented, possess previous production or project management experience, and always exhibit flexibility and a positive outlook. Bilingual English/Spanish preferred. Position runs late February – March 2018. Extended hours and weekend work will be required leading up to and during the Festival. To apply, please email resume and cover letter to firstname.lastname@example.org. No phone calls, please.
DISTRIBUTION COORDINATOR works with Operations to mobilize the Festival on-site logistics, managing the flow of resources, supplies, equipment, and materials that are transported between origin and destination venues throughout the course of the Festival. Distribution requires effective integration of information, transportation, inventory, storage, material handling, and delivery scheduling. Some heavy lifting and physical labor required. Coordinator will work independently within a set schedule, and must reliably deliver assignments on time, and report results accurately with little supervision. Position runs March 5 – March 21, 2018. Extended hours and weekend work will be required leading up to and during the Festival. To apply, please email resume and cover letter to email@example.com. No phone calls please.
MERCHANDISE COORDINATOR reports to Operations Manager and also works with the Brand department. Coordinator manages the development, production, display, and sales of Festival merchandise. Coordinator is responsible for sourcing suppliers, supervision of production, advance promotion through multiple channels, sales team training, on-site logistics and set up, daily sales of Festival merchandise in multiple venues, and managing customer service in Festival Stores. Emphasis is placed on maximum promotion of the Festival through merchandise sales as well as customer engagement. Qualified candidates will show strong creative, aesthetic skills, and ability to create successful, engaging displays. Strong interpersonal skills required, in order to train and manage volunteer sales team, and emphasize a high level of customer service to Festival patrons. Must be proficient in Excel, and have some experience tracking financial information and inventory. Position runs February – March 2018. Extended hours and weekend work may be required leading up to and during the Festival. To apply, please email resume and cover letter to firstname.lastname@example.org. No phone calls please.
THEATER MANAGERS oversee the successful operation of all front-of-house activity at Festival venues, facilitating a top-notch guest and patron experience, while ensuring organizational policy is implemented. Responsibilities include load-in and load-out of theater, line management and crowd control, handling patron concerns, overseeing volunteers, handling ticket collection and balloting, facilitating smooth presentation of filmmaker & talent introductions and Q&As, and all aspects of screenings and individual venue operation. Theater Managers work closely with the public, volunteers, venue staff, ticketing staff, and technical staff. Candidates must be experienced in working in dynamic, high-energy environments, problem-solving, public speaking, and working/communicating with a team. They will demonstrate excellent interpersonal skills and a commitment to customer service. Position runs March 9-18, 2018, and for 3 days of pre-festival training/orientation. To apply, please send cover letter and resume to email@example.com. No phone calls please.