Is this film appropriate for children?
We have a few select films in the festival that are focused on family-friendly content. However, most films are not yet rated and we are unable to advise on appropriate content. Please be sure to read film descriptions carefully. There are no refunds or exchanges on tickets. We do not give refunds based on content!
How does seating work?
All Pass Holders and Ticket Holders must be seated 15 minutes before showtime to guarantee their seat. Empty seats will be sold to Rush Line patrons. All seats are general admission, and multiple-seat saving is not permitted. Please understand there is select, limited reserved seating for certain level of members and VIPs.
What if I’m late to a screening?
Late seating is not guaranteed. If you arrive late, and seats are still available, you may be seated at the discretion of the Theater Manager. Please keep in mind, if it is a sold out show, remaining empty seats are sold to the Rush Line 15 minutes before show time. We strongly encourage you to arrive and be seated 15 minutes prior to the published show start time.
What are Rush tickets?
Rush tickets are sold 10 minutes before show time at the theater where the film is being shown. If a film is at Rush, it means that there are no more advance sales tickets for that screening. We try to accommodate all pass holders and ticket holders up until 15 minutes prior to the screening. If there are any available seats, tickets will be sold to the Rush Line on a first come, first serve basis. If you are not seated 15 minutes before showtime, you are in danger of your seat being sold to the Rush Line.
Can I reserve tickets?
Tickets are either purchased or not purchased. They cannot be reserved.
Can I get tickets for other days/theaters at any box office during the festival?
Yes! All Theater Box Offices can process advanced ticket purchases during the festival. The immediate screening has priority with ticket sales over advanced ticket sales; this allows proper timing for theatre traffic to run smoothly.
Can I get day of show tickets at the box office?
Yes! On the day of the screening, tickets are for sale at all of the venues and online, subject to availability. The theatre box offices open 1 hour before the first screening of the day and closes 30 minutes after the last screening. If day-of-show tickets are no longer available, you can always try the Rush Line!
Can I swap my tickets?
Unfortunately, no. Due to limited capacities at each theater, we can only honor the tickets you purchased.
Can I get a refund?
Unfortunately, no. We do not allow exchanges or refunds. All orders are final.
What if I lost my tickets?
Unfortunately, we cannot reprint tickets. The Festival is not responsible for lost, stolen, forgotten or damaged tickets.
What is a Member?
Members of the Miami Film Society are the generous folks who have made contributions to support the Miami Film Festival. Benefits of being a member are applicable during the Festival, and for year-round programs and sneak screenings.
Who gets to stand in the EARLY ACCESS LINE? How can I join them?
Generally speaking, people who have made generous contributions to the festival: sponsors and members, as well as special festival guests: filmmakers and industry members. If you would like to join the line, we welcome you to learn more about becoming a member for next year!
Are all of your venues Wheelchair Accessible?
Yes, all of our venues are wheelchair accessible. The Festival is committed to accommodating audience members with disabilities. To receive assistance, please make yourself known to the Theater Manager. All screening venues and their bathrooms are wheelchair accessible.
Do you have assisted listening devices?
Venues with assisted listening devices include:
- Silverspot Cinema (Downtown Miami)
- Olympia Theater (Downtown Miami)
- O Cinema Miami Beach (Miami Beach)
- Coral Gables Art Cinema (Coral Gables)
Are Festival films closed captioned?
Many Festival films are subtitled (captioned). Films with subtitles will be indicated as such in the 2018 Ticket Guide and Catalogue
The use of cameras, or of other recording equipment is strictly prohibited during any screening or program.
While waiting in line, please be considerate of our neighbors and local businesses, and be sure to not block their entrances.